[Migrated from old forumParticipant April 18, 2015 at 2:30 pm Post count: 327]

#6090 |

I’ve recently purchased a new laptop and have moved to using it.

However I have VDP installed and registred on my previous laptop. How do I get the license transferred to my new laptop. I understand the license is tied to the MAC address of the old machine so I guess I can’t just copy the old license key across.

Thanks,

Lee

[Migrated from old forumParticipant April 18, 2015 at 2:30 pm Post count: 327]

#6091 |

You will need the Apstel support to transfer the license.
Write to support at apstel dot com with your registration code information and they will free your license for transfer.

— Adam

[Migrated from old forumParticipant April 18, 2015 at 2:30 pm Post count: 327]

#6092 |

Lee,
Unregister the current server from within VDP and you should then be able to register to the new machine. VDP only allows more than one server connection if the license purchased allows for it. Let me know how you make out.

Kevin

[Migrated from old forumParticipant April 18, 2015 at 2:30 pm Post count: 327]

#6093 |

Kevin,

It’s not a different server that I am connecting to. It’s a different PC I will be running VDP on. The server address will remain the same.

Lee

[Migrated from old forumParticipant April 18, 2015 at 2:31 pm Post count: 327]

#6094 |

Adam,

Thanks. I’ll get in touch with support. I guess I need my old PC to get the registration code from. I’ll have to boot it up and see if I can get into it still.

Lee