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  • Pierre
    Participant
    Post count: 1
    #6462 |

    Hello everyone,

    I currently have a problem with Integration Server when I use this with queues.

    When I call an extension (950 in my case) which contact the Database with Integration Server, it works and then I am led to a queue with a low weight because I have called with an non-VIP extension according to the Database.

    But when I call the same extension with an other phone, this time registered as VIP on the Database and yet I am led to the same low weight queue instaed of an other queue with higher weight.

    I think, during the first call, we can contact but not on the second time unfortunately and I want to know why?

    Here is the is.log:

    The first call:

    2015-11-03 14:22:05,154 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A - [uniqueId: 1446556914.3887channelId: SIP/531007-00000259] Processing Database Query script...
    2015-11-03 14:22:05,154 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A - [uniqueId: 1446556914.3887channelId: SIP/531007-00000259] Argument asteriskServer is: 10.171.54.149
    2015-11-03 14:22:05,155 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A - [uniqueId: 1446556914.3887channelId: SIP/531007-00000259] Argument db is: Oracle database
    2015-11-03 14:22:05,155 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A - [uniqueId: 1446556914.3887channelId: SIP/531007-00000259] Argument query is: VIP
    2015-11-03 14:22:05,155 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A - [uniqueId: 1446556914.3887channelId: SIP/531007-00000259] Argument callback is: null
    2015-11-03 14:22:05,155 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A - [uniqueId: 1446556914.3887channelId: SIP/531007-00000259] Argument varNames is: name;first name;Statut
    2015-11-03 14:22:05,155 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A - [uniqueId: 1446556914.3887channelId: SIP/531007-00000259] Argument callbackApp is: null
    2015-11-03 14:22:05,155 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A.D - Get query for server: 10.171.54.149, DB: Oracle database and query: VIP
    2015-11-03 14:22:05,155 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A.D - Query ID is: Oracle database:VIP
    2015-11-03 14:22:05,155 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A.D - Returning query: com.apstel.is.B.B.A.A@41750ae1
    2015-11-03 14:22:05,155 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A - [uniqueId: 1446556914.3887channelId: SIP/531007-00000259] Query object is: com.apstel.is.B.B.A.A@41750ae1
    2015-11-03 14:22:05,156 [Asterisk-Java DaemonPool-1-thread-10] DEBUG apstel.is.com.apstel.is.B.B.A - [uniqueId: 1446556914.3887channelId: SIP/531007-00000259] Preparing SQL query: select CONTACT.STRATTRIBUTE1 as NOM, CONTACT.STRATTRIBUTE2 as PRENOM, sub_table.STRVALUE as VIP from CONTACT, CONTACTATTRIBUTE, ( select CONTACTID, ATTRIBUTENAME, STRVALUE from CONTACTATTRIBUTE) sub_table where CONTACT.ID=CONTACTATTRIBUTE.CONTACTID and sub_table.CONTACTID=CONTACT.ID and sub_table.ATTRIBUTENAME='Title' and CONTACTATTRIBUTE.ATTRIBUTENAME='PhoneNumber' and CONTACTATTRIBUTE.STRVALUE = '${PhoneNumber}'

    The second call:

    2015-11-03 14:24:03,147 [Asterisk-Java DaemonPool-1-thread-10] INFO apstel.is. - No available licenses for module: db

    Thank you very much!

    • This topic was modified 8 years, 5 months ago by  Pierre.
    admin
    Keymaster
    Post count: 7
    #6466 |

    Hello,

    Please note that IS comes with 1 free DB module license.
    For the second call (second simultaneous call) DB module will run out of licenses.
    > 2015-11-03 14:24:03,147 [Asterisk-Java DaemonPool-1-thread-10] INFO apstel.is. – No available licenses for module: db

    Regards,
    Daniel

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