[Migrated from old forumParticipant April 10, 2015 at 3:09 pm Post count: 327]

#5798 |

Hi guys,

Below you can find a short description of my current infrastructure.

– Elastix on FreePBX module is installed in order to make setup more user friendly.
– No registration on any IPTelephony company.
– Basic landlines are connected to LinkSys SPA400 and AudioCodes MP1XX voicegateways as trunks.
– All incoming and outgoing calls are sent to telecom company through this voice gateways.
– All incoming calls reach to Asterisk IVR (simple greeting message regarding time conditions)
– Call is distributed to agents over queues.

What we need in addition is: After IVR greeting message, forcing users to dial secret codes (unique per customer). If code is confirmed then distribute call to queue, else hang up with “invalid code” message.

As far as I know this can via “read” block on VDP. But ever for basic samples/tutorials you provided, calls cannot be routed to default Elastix “ıncoming route”.

If VDP is blank, call is routed by Elastix “incoming route”
If any VDP deployed, call is routed by VDP. But even if there is a GoTo (ext-did) block, call is ended when reaches this block.

Any help?

[Migrated from old forumParticipant April 10, 2015 at 3:09 pm Post count: 327]

#5799 |

Senshi,

If I’m reading what you are requesting correctly, I think you will get more benefit from using Visual Dialplan Elastix edition than from Visual Dialplan.
Visual Dialplan Elastix edition is better integrated and optimized to work with Elastix server.
There is a “Set destination on Visual Dialplan context Exit:” option in VDP elastix edition where you can select
destination on VDP context exit. Here you may specify Extensions, IVR, Trunks, Terminate call option and much more.
So, in this way you may continue the call flow execution on the selected destination after VDP context is finished.
There is a trial version that you may test.

Raman