[Migrated from old forumParticipant April 10, 2015 at 3:12 pm Post count: 327]

#5807 |

Hi,

I am wondering if someone can assist me in how I go about overriding the outgoing caller ID (number) in my outgoing context.
I have tried using the “set” function to change the number which looks like it works but the number I see on the receiving device is always the original and not the number I “set” it to.

Any help on this would be much appreciated.
Ken

[Migrated from old forumParticipant April 10, 2015 at 3:12 pm Post count: 327]

#5808 |

What distribution are you using? What Asterisk/FreePBX versions?

Kevin

[Migrated from old forumParticipant April 10, 2015 at 3:12 pm Post count: 327]

#5809 |

I am using FreePBX 2.10.1.2 with asterisk 1.8 using SIP trunks only.

[Migrated from old forumParticipant April 10, 2015 at 3:13 pm Post count: 327]

#5810 |

Do you have a default trunk/outbound route or extension CID defined in FreePBX? That may be overriding the VDP set code.

[Migrated from old forumParticipant April 10, 2015 at 3:13 pm Post count: 327]

#5811 |

I have a SIP trunk setup and defined but the incoming and outbound routes are all handled/created by VDP.

I have read “on the net” that some telcos/providers don’t allow overriding CID? May this be the problem?

[Migrated from old forumParticipant April 10, 2015 at 3:13 pm Post count: 327]

#5812 |

Thats *usually* the exception rather than the rule with SIP providers, but not always. I use 3 different providers and they all allow me to pass the CID I want transmitted, either setting it in Freepbx or using the VDP CID set. As a matter of fact, 2 of the 3 trunk providers I use basically rely on you to pass the CID to them via your pbx. Only one I use has an area within their control panel to let you set a CID in case the device you are using (usually a SIP phone or ATA) doesn’t pass their own (at least that I’ve ever seen!). Can you upload the code you are trying to use and I can take a look and at least validate if it’s changing CID on my test system to help troubleshoot?

Kevin

[Migrated from old forumParticipant April 10, 2015 at 3:13 pm Post count: 327]

#5813 |

I have spoken to our SIP trunk providers here in Australia and it seems that we can’t change the outgoing caller ID. I have been told (but this may be incorrect) that this is a problem with how the Australian Telecommunications Law works. If anyone knows differently, please feel free to post.

Ken