January 5th 2009
voip-news.com, by Robert Poe
“The VoIP industry, like most others, felt the impact of the 2008 economic crisis. Promising startups laid off employees. Some even shut down. But VoIP companies had an advantage many others didn’t: their capacity for intense innovation. That ability let them provide products and services that could help struggling businesses of all sorts, and even individuals, save money and work in new and better ways.”
“Using Asterisk IP PBX software can let a small company build a phone system on the cheap. But Asterisk can be hard to use, particularly when it comes to setting up dial plans or call flows. The unappealing options include learning to program using the text-based Asterisk dial-plan syntax, or hiring someone to do it for you.
Apstel LLC’s Visual Dialplan provides a graphical interface that makes it easy to set up call flows without being an Asterisk geek.”
View complete text and list of top 25 VoIP innovations of 2008.