[Migrated from old forumParticipant April 11, 2015 at 2:40 am Post count: 327]

#5853 |

I am running Visual Dialplan on MS Windows OS platform for some time and it works just fine. Today I installed it on my Ubuntu Linux OS laptop and launched the application but the window that appears is blank (white).
I downloaded Visual Dialplan for Linux from http://www.apstel.com, the latest version.
Am I doing something wrong?

[Migrated from old forumParticipant April 11, 2015 at 2:41 am Post count: 327]

#5854 |

Daniel,
What version of java do you have installed? Are you launching VDP from a cli or from within x-windows itself? Not sure what would cause it since I haven’t used it under linux much.

Kevin

[Migrated from old forumParticipant April 11, 2015 at 2:41 am Post count: 327]

#5855 |

Hello Daniel,

We tested Visual Dialplan on Ubuntu linux and it works just fine.
I guess the issue is with Beryl.
There is known bug in Java (Visual Dialplan is written in Java)and Ubuntu and Beryl, you can find more info about it at: http://bugs.sun.com/bugdatabase/view_bug.do?bug_id=6509038(external link)

I can only suggest you to try the following work around:
First start metacity with: metacity –replace
Then start Visual Dialplan.
And THEN start Beryl with: beryl –replace

OR

Add the following lines to your ~/.bash_profile:
AWT_TOOLKIT=MToolkit
export AWT_TOOLKIT

and you should log off and then log in again and try to start Visual Dialplan again.

Please let us know if this helped you.

Best regards,
Michael Denich

Apstel support team
http://www.Apstel.com

[Migrated from old forumParticipant April 11, 2015 at 2:41 am Post count: 327]

#5856 |

Thanks guys, the work around works!
(Ubuntu 8.04., I start visual dialplan from within xwindows)
Great tool, really.