[Migrated from old forumParticipant April 12, 2015 at 1:27 pm Post count: 327]

#6053 |

Hi all,
How do I do a “Direct Dial”
(welcome to….if you know the extension dial it at any time” in a IVR ?

Thanks…

[Migrated from old forumParticipant April 12, 2015 at 1:27 pm Post count: 327]

#6054 |

Use dial block and select target resource in the drop down menu.
Or check this tutorial if target resource is outside the asterisk:
http://www.apstel.com/while-loop/dial-voip-provider/

• This reply was modified 10 years, 6 months ago by  admin.

[Migrated from old forumParticipant April 12, 2015 at 1:27 pm Post count: 327]

#6055 |

Thanks for the reply
I figured it was the Dial Block, but what parameters do I put in ?
Is it “Type = EXTEN” , “Resource = EXTEN” and “Extension = EXTEN”
or is it something else ?

Thanks again…

[Migrated from old forumParticipant April 12, 2015 at 1:27 pm Post count: 327]

#6056 |

Type=SIP, IAX2, DAHDI etc.
Device=extension defined for selected type

You can fill in those filds as you wish but the proper way is to define the connection to the Asterisk server first and THEN start the dial plan development.
That way VDP will read the configuration and will fill in drop downs with exact configuration data from the Asterisk server, and you will not take care if you typed extension properly ;).
Select Edit, then Preferences option from the top menu to open preferences window.

Check this tutorial:
http://www.apstel.com/visual-dialplan-tutorials/how-to-connectot-to-asterisk/

Mark

• This reply was modified 10 years, 6 months ago by  admin.

[Migrated from old forumParticipant April 12, 2015 at 1:27 pm Post count: 327]

#6057 |

Thanks for your help !

I’ll continue to play around…