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#6072 |
Hi
I have problem to build Dialplan as per following. Could you anyone advise/show me the correct way to build it? Voice recording no issue. How can I write the enter information to the integrated database and automatically exported/email out to a designated email? Please advise.
IVR Script – English
“Please enter your IC Number, followed by the button #”
“Welcome back, Press 1 for Program Registration, Press 2 for Registration Status Check, press 3 for Program Schedule OR press “0” to speak with our Customer Service Consultant”
“Thank You for calling Richworks, Press 1 for Program Registration, Press 2 for Registration Status Check, press 3 for Program Schedule OR Press ‘0’ to speak with our Customer Service Consultant”
“Please hold and speak to our Customer Service Consultants”
“We are sorry, our Customer Service Consultants are still busy, please hold, or press 0 to leave a message, we will call you back within 24 hours”
“We would like to inform you that this call might be recorded, for the purpose of upgrading our services”
“Press 1 for Seminar Wang Power
Press 2 for Seminar Kuasai Potensi Wanita
Press 3 for Seminar Marketing Power
Press 4 for Seminar Hidup Luar Biasa.
For other program, please press 5 and speak to our Customer Service Consultant.”
“You have chosen Seminar Wang Power”
“You have chosen Seminar Kuasai Potensi Wanita”
“You have chosen Seminar Marketing Power”
“You have chosen Seminar Hidup Luar Biasa”
“Please select your preferred program location”
“Press 1 for Alor Setar
Press 2 for Ipoh
Press 3 for Johor Bharu
Press 4 for Kota Bharu
Press 5 for Kuala Lumpur
Press 6 for Melaka
Press 7 for Pulau Pinang
Press 8 for Shah Alam
To repeat please press 0”
“Please key in your name, followed by the button #”
“Please key in your IC number, followed by the button #”
“Please key in your hand-phone number, followed by the button #”
“Please key in the number of participants that you are registering”
“Total payment that you need to pay will be RM ……Please confirm with button #”
“Thank you. We will sms the Account number and e-mail address for payment and communication purposes”
“We’re sorry, our office hours is from 8.30am to 6.00pm, please press 1 to continue with on-line registration, or press 0 to leave a message and we will call you back within 24 hours”
#6073 |Hi there,
> How can I write the enter information to the integrated database and
> automatically exported/email out to a designated email? Please advise.That shouldn’t be a problem if you use VDP.
If you open single select database sample that comes with VDP you will already have a connection to the IS integrated database, so just go to IS view and star creating tables (create table …).
When you are satisfied with created tables start modifying single select sample to read user input and inset collected data into created tables.
And use sendEmail to send that data to designated email address.–Mike
#6074 |Hello Yik,
I will gladly help.
Please contact me by email(raman.hindalup@gmail.com) if you are interested in hiring me for this project.Raman
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