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  • Migrated from old forum
    Participant
    April 11, 2015 at 4:42 am
    Post count: 327
    #5971 |

    My company have PSTN number phone is: 123456
    Department A have number: SIP 1111
    Department B have number: IAX2 2222
    I want config dialplan follow:
    – When customer call to 123456 is system play “welcome company” audio file and wait for customer call to Department A or Department B
    – When customer call to Department A is play “welcome department A” audio file and call to SIP 1111
    – When customer call to Department B is play “welcome department B” audio file and call to IAX2 2222
    – When customer enter “0” number is Department A context or Department B context is back to 123456 context.
    – In any context when the customer enter “9” is hangup.

    Please help me config extensions.conf

    Migrated from old forum
    Participant
    April 11, 2015 at 4:42 am
    Post count: 327
    #5972 |

    This tutorial: http://www.apstel.com/asterisk-voip-how-to-make-ivr/
    can be useful as a starting point when creating your own IVR system. It will give you an example of a basic setup for simple IVR system.

    nick

    • This reply was modified 10 years, 6 months ago by  admin.
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